Ann Arbor Times

The VA Ann Arbor Health Care System, subsidiary 506 in Ann Arbor, Michigan, scheduled 38,987 pending appointments during the period ending August 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 35,989 had a wait time of 30 days or less (92.3%) and 2,998 appointments (7.7%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
506	Ann Arbor	38,987	35,989	2,998
506GA	Toledo	17,570	15,892	1,678
506QB	Ann Arbor	1,867	1,836	31
506GB	Flint	1,591	1,575	16
506GC	Michigan Center	1,524	1,518	6
506QA	Ann Arbor Packard Road	831	827	4

Source: U.S. Veteran's Administration